Core policy areas
- Safeguarding children and adults
- Complaints, whistleblowing and speaking up
- Safer recruitment, conduct and professional boundaries
- Positive behaviour support and restrictive practice
- Health and safety, infection prevention and premises assurance
- Equality, diversity, human rights and accessibility
- Consent, confidentiality, records and data protection
- Governance, quality assurance and incident learning
Requesting a policy
Families, commissioners and partners can request the current public or relevant service version by emailing aali@iccare.co.uk. We may remove personal, security-sensitive or employment information before disclosure.
Controlled staff access
Published staff policies identify their version, effective date, next review and acknowledgement requirement. Acknowledgement confirms receipt of that version; it does not replace training, supervision or competency assessment.