Who is responsible for your information?
Inclusive Community Care Ltd, company number 16250366, is the data controller for information it decides how and why to use. Our operating address is 76 Burngreave Road, Sheffield, S3 9DE. Data-protection enquiries can be sent to aali@iccare.co.uk.
Information we may use
- Contact and enquiry details supplied by families, professionals, commissioners and partners.
- Referral, assessment, safeguarding and service-delivery information where a service relationship exists.
- Staff, applicant, contractor and supplier information.
- Account, audit and security information for authorised portal users.
Why we use it
We use personal information to respond to enquiries, assess and deliver services, safeguard people, manage staff and suppliers, meet contractual and legal duties, maintain secure records and improve quality. Depending on the circumstances, our lawful basis may be contract, legal obligation, legitimate interests, vital interests, consent or performance of a task connected to public functions. Where special-category information is necessary, an additional condition under UK data-protection law must also apply.
Sharing, storage and retention
Information is shared only where necessary and proportionate, including with the person, their representative, commissioners, safeguarding partners, regulators, professional advisers and contracted technology providers. We do not sell personal information. Records are protected through role-based access and are kept only for the applicable legal, contractual and safeguarding retention period.
Your rights
Depending on the circumstances, you may ask for access, correction, erasure, restriction, objection or transfer of your information. You may also withdraw consent where consent is the basis used. Contact us first so we can respond. You can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Website and portal
The public website does not currently contain an open referral form. Email is not suitable for urgent safeguarding information. The staff portal is restricted to administrator-provisioned identities; access and record activity are logged for security and accountability.